- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
Partners
What our clients are saying about us
We have established longterm and stable partnerships with various clients thanks to our excellence in solving their automotive needs!
The best part of owning an aging British car was knowing Omar & Dave would help in a pinch. They are truly passionate about cars and helping people and the reports they produce after any service are repair are like university dissertations. Their passion for cars shows through, and they have never failed to be thorough and honest with us - including letting us know when it was time to stop throwing good money after bad and retire our car. We are very grateful to them and couldn't recommend Hans Imports enough.
Omar is a great guy he great with his cars it doesn’t matter what people say everyone experience is different I recommend Hans imports
