Customer Survey

"No Better Time Than The Present!"

It's an old phrase that offers wise words even today. The best time to give us feedback about your experience at Hans Imports is right now. Please take a minute or two, while the details of your appointment are still fresh in your mind and let our team know how you feel about your auto repair service. At Hans Imports we seek to provide remarkable customer service, and sharing even the smallest details about your service helps us improve.

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I was greeted and waited on promptly
I was treated courteously.
The recommended service / maintenance was clearly explained to me.
Auto Repair / Service
The Service was completed to my satisfaction.
The service was completed in the estimated time.
I was pleased with the condition of the vehicle when it was returned to me.
Overall Opinion
My overall experience was a good one.
I would recommend you to family/friends/Associates.
I would do service with you again.


Partners

BBB
ASE (Automotive Service Excellence)
NAPA AutoCare Center
Bosch
ASA (Automotive Service Assocation)
IATN (International Automotive Technicians' Network)
Car Care Aware

What our clients are saying about us

We have established longterm and stable partnerships with various clients thanks to our excellence in solving their automotive needs!

Very impressed with Han's Imports. Did a nice job with maintenance on my BMW and my wife's Benz. I also appreciate the thorough check of the rest of the car as part of their 1st look at the cars. I'll be back. quotes-image
, 02/01/2024
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Anyone who dumps on this auto repair shop should literally start driving a horse and carriage. What people don't understand is that when you bring in older import vehicles from the north east United States they are prone to rust deterioration do to climatic factors. As a result, many parts are harder to replace, many need to be fabricated and even more common is the rarity of older European models (which drives the price of parts up as well as renders low availability). I've been an automotive repair technician (ASE certification, various big name certifications and even fabricated parts whilst working in small shops) for quite some time. As well, I've even taught Automotive Repair as a core coarse at the secondary level. All of that said, I'm quite certain my opinion holds merit. Thus, I can honestly say that Omar is an absolute genius. I run a small shop in a rural area and seek advice from the owner of Hans Imports (Omar). This goes beyond the scope of older European models. I often probe Omar for repair strategies, knowledge and diagnostic information on newer Imports. For what its worth, you're in good hands with Hans Imports in North Kingstown. Any of the negative cockamamie complaints are clearly the result of someone thinking they are above the knowledge, experience as well as expertise of the working man!quotes-image
, 06/25/2023