- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
Partners
What our clients are saying about us
We have established longterm and stable partnerships with various clients thanks to our excellence in solving their automotive needs!
Excellent shop. Thorough and honest. I've had all sorts of repairs and routine maintenance done on my older (2006) Subaru. My car is old enough to vote and it runs flawlessly thanks to Omar and his team. Work is consistently high quality. If you care about your vehicle this is the place to bring it.
Very impressed with Han's Imports. Did a nice job with maintenance on my BMW and my wife's Benz. I also appreciate the thorough check of the rest of the car as part of their 1st look at the cars. I'll be back.