CODE OF ETHICS


  • To perform high quality repair service at a fair and just price.
  • To have a sense of personal obligation to each customer.
  • To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
  • To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
  • To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
  • To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
  • To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
  • To notify the customer if appointments or completion promises cannot be kept.

Partners

BBB
ASE (Automotive Service Excellence)
NAPA AutoCare Center
Bosch
ASA (Automotive Service Assocation)
IATN (International Automotive Technicians' Network)
Car Care Aware

What our clients are saying about us

We have established longterm and stable partnerships with various clients thanks to our excellence in solving their automotive needs!

My 2012 Audi didn’t pass inspection and I was getting really fed up with service from other shops. Someone recommended Hans and I feel like I hit the lottery with Omar. He was kind, thorough, honest, and accommodating. My old girl passed inspection and runs better than when I bought her! TY, TY, TY to Omar and Dave, you’ve restored my faith that there are good people out there and not everyone is looking to screw you over just because you have a European car. quotes-image
, 09/28/2024
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Excellent shop. Thorough and honest. I've had all sorts of repairs and routine maintenance done on my older (2006) Subaru. My car is old enough to vote and it runs flawlessly thanks to Omar and his team. Work is consistently high quality. If you care about your vehicle this is the place to bring it.quotes-image
, 05/30/2024
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