AUTONET TV

NOT JUST ANOTHER CUSTOMER (Finding the Right Service Facility)

You might remember a hit TV sitcom that was set in a bar, a place where "everybody knows your name."  The idea, of course, is people feel more comfortable where they aren't just another customer among many; they're special because their relationship goes back a few years.

That comfortable relationship can extend to professionals you deal with, too.  Think of your accountant, your dentist, your doctor.  Most people try to stick with the same person or firm in those businesses.  They have grown to know their work over the years and they've learned to trust their professionalism, the quality of their work and their track record. 

Ideally, you should have that same relationship with your automotive service facility, like your friends here at Hans Imports. You may have tried several facilities over the years until you found one that did good work at a reasonable price.  The longer your relationship with your service facility, the better the people there understand your wants and needs.

And you trust them to only perform repairs you really need and not try to sell you parts and services you don't. 

For most of us, it's a great feeling when you walk in the door and you're greeted with a smile.  That goes for us at Hans Imports as well. That history you've established by regularly going to one facility for service and maintenance helps you feel more confident about the work they do. And, at Hans Imports, we appreciate your loyalty as a customer.  Maybe it won't be exactly like that TV sitcom place, and maybe not "everybody knows your name." But your service advisor will, and you won't feel like you're just another customer.

Hans Imports
7275 Post Rd
North Kingstown, RI 02852
(401) 295-7785
http://www.hansimports.net

The Right Automotive Fluids for North Kingstown Drivers

All those automotive fluids can be confusing for North Kingstown drivers. Recent years have brought new grades of engine oil, types of transmission fluid, coolant and brake fluid. The right fluid protects your vehicle and helps it perform at its best. The wrong fluid won't work as well and could even cause damage.

In addition to new grades of engine oil, many vehicles now leave the factory with synthetic oil. People in North Kingstown should always use the grade recommended by their manufacturer.

All coolant, also called antifreeze, used to be green. Now there are several other colors of coolant sold at Hans Imports in North Kingstown. Each type is designed to protect the cooling system components that are particular to your vehicle. The wrong stuff can void your vehicle cooling system warranty and could even cause engine damage.

Most passenger vehicles on North Kingstown roads today use either DOT 3, DOT 4 or DOT 5 brake fluid. Your vehicle power brake system is specifically designed to use ONE of these types – you need the right one. Higher numbers do not necessarily mean a higher, upgraded fluid.

Now, the thing is knowing that your vehicle requires specific grades and types of fluids; using the right fluid is good and using the wrong ones is bad. Once you've got that down, it's easy to remember to check with your friendly and knowledgeable pros at Hans Imports or your vehicle owner's manual to find out which automotive fluids to use.

Give us a call.

Hans Imports
(401) 295-7785
7275 Post Rd
North Kingstown, RI 02852
http://www.hansimports.net

Fuel System Cleaning at Hans Imports in North Kingstown for Better Performance

A fuel injector is a valve that delivers fuel to a vehicle's engine. It has to deliver the precise amount of fuel to precisely the right place, precisely when the engine needs it. The fuel also has to be mixed with air before it can burn in the engine.

Fuel injectors are engineered to spray fuel in a specific pattern into the engine. (The pattern varies by engine type and design.) In order to achieve these spray patterns, the fuel must be pressurized.

The pressure in a fuel injection system varies depending on its type. Many gasoline engines use port injection systems, which operate with a pressure of 60 pounds per square inch. Newer direct injection systems operate at 10 to 30 times that pressure. Some diesel passenger vehicles have fuel injectors that operate at 30,000 pounds or more per square inch.

Vehicles have one fuel injector for each cylinder in the engine. Your vehicle's control computer constantly monitors the engine and various sensors in the vehicle.  It also adjusts the fuel injectors accordingly so that they can deliver the proper amount of fuel to the engine. As you can see, fuel injectors are a sophisticated and vital part of your vehicle's engine.

Because fuel injectors are such precision instruments, dirt and contaminants are a serious detriment to their performance. When an injector gets gummed up, it affects the pressure, pattern and timing of the fuel delivery. The result is a decrease in fuel economy and loss of engine performance.

So it's important to keep your fuel injectors clean. That starts with keeping the fuel in your tank clean. High-quality fuel contains detergents and additives that help clean your engine. Brand-name RI fuel companies also deliver a more consistent quality of fuel than do bargain stations in the North Kingstown area.

The second way to keep your injectors clean is to keep your fuel filter clean. This filter screens dirt and rust out of the fuel as it travels from the tank to the engine. If the filter clogs up, fuel will bypass it and carry its load of dirt into the engine.

Check your owner's manual or ask the pros at Hans Imports in North Kingstown to find out how often you should change your fuel filter. This should be part of your regular preventive maintenance. Also, remember that if you use bargain-brand or low-grade fuels, or if you drive an older vehicle, your filter will need to be changed more often.

You can also purchase cleaners that will protect your fuel injectors. These cleaners are added to the fuel tank. They work best at preventing build-up in your fuel injectors and can clean up small amounts of carbon, gum and varnish. But they won't be able to clean a fully gummed-up injector. Read the labels before using any of these products for full directions on their use.

If your fuel injectors are gummed up, you can get a professional deep cleaning service at Hans Imports in North Kingstown that will result in better fuel economy and improved vehicle performance.

Good vehicle care will prevent serious damage to your fuel injector system. And this is one system that you want to keep in perfect condition.

Hans Imports
7275 Post Rd
North Kingstown, RI 02852
(401) 295-7785
http://www.hansimports.net

Hans Imports Automotive Tips: Diagnostic Service

Imagine waking up one morning with a stomach ache. You pick up the phone, call the doctor’s office and say, “I’ve got a really bad tummy ache. How much will it cost to make me feel better?” Of course you wouldn’t do that. You know that there could be a lot of reasons for your symptoms and that the doctor will have to examine you, ask some questions and probably run some tests before she can tell you what’s wrong and give you treatment options.

This same scenario plays out every day at RI auto repair facilities. When the cause of the concern isn’t obvious, the car will need to undergo a diagnostic examination. The typical car has about 30,000 parts, including several networked computers and miles of wiring. Finding exactly what is wrong can be very complicated and take some time. The most experienced technicians at Hans Imports in North Kingstown are the ones who tackle the difficult diagnostic jobs. Once they have determined the cause of the trouble, they can work out the plan for how to fix it and tell you how much it will cost.

When you think about it this way, it makes perfect sense that, 1) the Hans Imports service advisor cannot provide an estimate before the diagnosis is done, and 2) there is a charge for auto diagnostic services in North Kingstown. You expect to pay for an office visit to the doctor and for any necessary tests before you can be presented with your treatment options and costs; same goes for your vehicle.

We know it can be frustrating for North Kingstown drivers when something is wrong with your car and you aren’t sure what is going to be involved in getting it fixed. We are passionate about helping you through the process, communicating with you at each step along the way. We have highly trained diagnostic technicians and technologically-advanced diagnostic equipment to uncover the cause of your trouble. We use quality replacement parts to help make sure you stay on the road after the repair is done. That’s our prescription for automotive peace of mind.

Give us a call.

Hans Imports
7275 Post Rd
North Kingstown, RI 02852
(401) 295-7785
http://www.hansimports.net

Automotive Tips from Hans Imports: Serpentine Belt Tensioner

The serpentine belt tensioner applies pressure to the serpentine belt, maintaining optimal tension to drive the accessories like the alternator and A/C compressor. At Hans Imports we know that the service life of the belt tensioner is the same as the belt itself, so they should always be replaced together. A worn tensioner prevents the accessories from spinning properly, leading to premature wear and noise for North Kingstown drivers.

Your vehicle manufacturer has a recommended mileage interval for serpentine belt replacement. A complete accessory drive system service replaces the serpentine belt, the belt tensioner and any idler pulleys your car might have. Your friendly and professional Hans Imports service advisor can inspect your system and let you know if it’s time for a replacement.

Give us a call.

Hans Imports
7275 Post Rd
North Kingstown, RI 02852
(401) 295-7785
http://www.hansimports.net