AUTONET TV

Differential Service

When you're driving and turn a corner, you probably aren't aware of all that's going on with your wheels.  The outside wheels have a longer distance to travel than the inside wheels, so there are gears that allow the wheels to go at different speeds when you turn. 

That set of gears is called a differential.  In front-wheel drive vehicles, it's by the transmission and called a transaxle.  Rear-wheel drive vehicles have the differential, naturally, on the rear axle. Many all-wheel and four-wheel drives add a center differential since power has to go to the front and rear wheels. (Some newer vehicles power wheels with electric motors, but that's a whole different story.)

Time and distance traveled eventually can take their toll on the differential, and you may notice some noises you hadn't heard when your vehicle was newer.  Sometimes you'll hear a whir that might change in pitch when you turn.  You may hear clicking sounds when you're moving.  Others describe rumbling sounds coming from underneath during a turn. Another symptom of possible differential problems may be vibrations or shakes the faster you go. 

All of these could be signs that you have problems with a differential. One common cause of differential problems is the gears aren't getting enough lubrication.

These can all have serious effects on your driving.  You may find it hard to turn, or your wheels may lock up. That could put you or drivers around you in a dangerous position. 

It's better to take care of differential problems before they get too serious.  Bring in your vehicle so we can have a technician check yours out.  They can see if there are any differential fluid leaks or failing gaskets.  In some cases, we may recommend your differential fluid be replaced.  And if there are any mechanical issues, some components may need to be replaced as well. 

When your differential is maintained, you'll be doing your vehicle a good turn.  

Hans Imports
7275 Post Rd
North Kingstown, RI 02852
(401) 295-7785
http://www.hansimports.net

Ethics of Automotive Repair in North Kingstown

We're going to be talking about the ethics of automotive repair. It seems like news outlets really like hit-and-run reporting; they hit everyone from groceries stores to retail to physicians. And the North Kingstown automotive service and repair industry hasn't been given a pass either.

Unfortunately, every profession in North Kingstown has some bad actors that hurt the reputation of everyone else. On the automotive side, industry associations and professional licensing organizations are very committed to high ethical standards.

Yet some people remain uncomfortable with North Kingstown automotive service and repair. It may start with the fact that our vehicles are a big investment and we rely on them for so much in our lives. That alone guarantees our attention. And how well we understand the recommendations really impacts our comfort level.

If we understand what's recommended and the benefits of taking care of the work – and the pitfalls of putting it off – we'll have more trust in the recommendation. So communication is key. It's like going to the doctor; If she's using medical jargon and takes a lot of basic medical knowledge for granted, we have a hard time following her train of thought. It can be like that with your North Kingstown service advisor too. He's so familiar with all things automotive, he may forget you don't know a PCV from an EGT.

If you don't understand what your doctor's talking about: ask some questions. If you don't understand what your North Kingstown automotive advisor's talking about: ask some questions.

Let's go back to those ethical standards; when we hear a repair recommendation, we always ask ourselves, "Is this really necessary?" Well, here's the industry standard:

If a technician tells you that a repair or replacement is required it must meet the following criteria:

1. The part no longer performs its intended purpose
2. The part does not meet a design specification
3. The part is missing

For example, it you take your car in for a grinding noise when you step on the brakes, you may just think you need new brake pads. After the inspection, the technician at Hans Imports says that you have a cracked rotor and need to replace it.

If you tried to get him to simply put new pads on, he would say that if you didn't want to replace the rotor; Hans Imports would ethically have to refuse the repair.

To just put pads on a cracked rotor would have been very wrong. The brakes could've failed at anytime and needed to be repaired – not just have a band-aid slapped on them.

Now, looking at something not so serious, the technician may suggest repair or replacement if:

1. The part is close to the end of its useful life – just above discard specifications or likely to fail soon
2. To address a customer need or request – like for better ride or increased performance
3. To comply with maintenance recommended by the vehicle's manufacturer
4. Based on the technician's informed experience

Of course, the technician has the burden of making ethical recommendations and properly educating their customers. For the customer, if you are uncomfortable with a recommendation, ask some questions. More information is always a good thing.

Hans Imports
7275 Post Rd
North Kingstown, RI 02852
(401) 295-7785
http://www.hansimports.net

Gas Smell! (What Causes Gasoline Odors)

If you've ever walked into your garage and noticed it smelled like gasoline, pay attention. Gasoline can be dangerous, both from the health problems fumes can cause and the fire danger gasoline presents. 

There are many things that can cause a vehicle to give off a gasoline odor.  One of the easiest to track down is the gas cap.  It could be missing or it doesn't seal well any more (they do wear out).  That can also cause the Check Engine light to light up, so those are clues to tell your service advisor when you take it in for diagnosis.

Another thing that can cause the Check Engine light to come on and produce a gasoline smell is the fuel filler neck. It's the part that goes from the place you put your fuel in to the gas tank. Over time, these can wear out and fail (they're made out of rubber or metal).  They can leak gasoline, too.

It's always a good idea to check the garage floor for any gasoline puddles.  Note the location of the puddle in relation to the vehicle. If it's near the back, that's possibly the fuel filler neck or the gas tank leaking.  In the middle of the vehicle? May be fuel lines.  Near the front? Could be fuel injectors (or carburetor if you have one) or fuel pump. 

There are other causes of gas odors, and you need an expert to figure out the source soon.  Gasoline leaks are nothing to play around with.  Gasoline is flammable, potentially explosive and its fumes can damage your lungs. A trained technician can pinpoint the cause and get your garage back to smelling like a normal garage again.

Hans Imports
7275 Post Rd
North Kingstown, RI 02852
(401) 295-7785
http://www.hansimports.net

Introduction to Diesels for North Kingstown, RI

Something you're going to be hearing a lot about around North Kingstown, RI, is diesel engines. We're not talking about semi-trucks and buses; we're talking about diesel engine cars, pick-ups and SUVs.

Most people in RI are surprised to learn that around half the cars on the road in Europe have diesel engines. Nearly all import brands offer a range of diesel engines abroad – even the ultra-luxury brands like Mercedes and BMW. For the most part, these diesel engines haven't been available in North Kingstown, RI. But that's about to change.

In the past, North American diesel fuel has had a much higher sulfur content than European fuel. Recent environmental laws have required changes in diesel formulation and emissions standards here in North Kingstown, RI, so we are now ready to start seeing more diesel options offered over the next few years.

Why are so many North Kingstown drivers interested in diesel engines? Well first off, diesel fuel is more energy dense. There's more power in a barrel of diesel fuel than there is in a barrel of gasoline. The result? Better performance and improved fuel economy.

Diesel powered vehicles get about 20 percent better fuel economy. And as for power – why do you think that the majority of new heavy duty pick-up trucks are being sold in North Kingstown with diesel engines?

If you think back to the late 1970's and early 1980's, you may shudder when you think of the diesel powered cars of the day – noisy, smoky, under-powered beasts that rattled and shook their passengers. Modern diesels sold in RI have evolved considerably.

They are quiet, clean – and powerful. They're so refined that many North Kingstown drivers can't even tell they're riding in a diesel powered vehicle. In addition to fuel savings, diesels generally last longer than gasoline engines because of their heavy duty construction.

Another thing the North Kingstown green crowd takes advantage of is the use of bio-diesel in diesel vehicles. Bio-diesel is made from vegetable oil – even recycled cooking oil from North Kingstown restaurants. There is a lot of buzz about hybrid cars in RI. Look to diesel-electric hybrids in years to come to make a good idea even better.

Every year, manufacturers introduce new diesel models. Look for diesels in domestic light trucks, SUVs and passenger cars. Import brands have plans to bring more of their outstanding diesel engines to RI as well.

New North Kingstown diesel owners need to know that properly maintaining a diesel engine is somewhat different than a gasoline engine. Fluid change intervals are different. Emissions control devices have to work harder to filter diesel fuel and to scrub the exhaust so you will need to pay attention to that. And the fuel injection system operates at much higher pressures than gas fuel injection systems, so it's important to keep your fuel system clean with a diesel.

The good news is that Hans Imports in North Kingstown is keeping up with the new diesel technology and will be able to advise you on maintaining your diesel.

When we tell you to look for more diesels on North Kingstown streets, you won't be looking for smoky tail pipes as a clue. You also won't be listening for that familiar big rig rattle. And, you certainly won't be waiting for them at the stoplight, because modern diesels are as quick as their gasoline counterparts.

Hans Imports
7275 Post Rd
North Kingstown, RI 02852
(401) 295-7785
http://www.hansimports.net