Archive for June 2023Such a Little Part (Climate Control Resistor)Posted June 25, 2023 10:08 AMYou expect your heater/air conditioner to work like it should. You have a control for temperature and one for fan speed. You even have a control for what vents the air comes out of. Don't be surprised one day if your blower fan develops a mind of its own and starts going crazy. Most of the time, you may find that it starts blowing at full speed, and nothing you do to try to control it does any good. This is what may be happening. Your blower motor has an electronic component called a resistor. It does what its name says; it offers resistance. When you want the fan to run more slowly, you turn the fan speed down. That resistor accomplishes that by turning its resistance up. When the resistor fails, the power has nothing to slow it and the fan speeds up. It's a small part and can fail due to age or corrosion. It's usually not an expensive part, either, but it's often found in a location that's not that easy for the technician to get to. That means labor costs will vary depending on the design of your vehicle. Occasionally, a faulty resistor can cause the blower motor not to work at all or only partially come on. But other things can cause that as well, such as a faulty fan switch or vent control. This is where a technician's training comes in. Special equipment can track down precisely where the issue is so you can be assured the correct part is being replaced. It's just not pleasant when the blower motor isn't following orders. Have your service facility check it out so you can be the blower's boss, like it should be. Hans Imports Don't be Fuelish (Signs Fuel Pump is Failing)Posted June 18, 2023 9:12 AMA driver of a large SUV loaded with equipment was heading on a 7-hour work trip when he stopped at a gas station to refuel. When he went to restart his SUV, it turned over but wouldn't catch. Try as he might, he was never able to get it started again. Of course there are many things that can cause those symptoms, but the next day he had his SUV towed to a service repair facility. Using their test equipment, they were able to pinpoint the problem. His fuel pump had failed. The pump, which was located in the fuel tank, had to be replaced, and after awhile he was back on the road, delayed, but happy to be up and running again. What had happened is that the pump was not strong enough to deliver adequate fuel to his engine, vital to being able to start it. It had delivered just enough pressure in the morning to get it started the first time, but it was on its last legs. He had been having trouble starting his SUV in the days leading up to this trip, a clue that something was wrong. The engine relies on a certain pressure of fuel from the pump to run properly, and there are some other signs to be aware of that your fuel pump may need to be replaced. If you are putting strain on your engine, such as going uphill or hauling a big load, and the engine sputters, it may be a sign that the pump isn't delivering that consistent pressure. Another warning sign is if your engine is running hot and then stalls. That could mean your fuel pump is getting weak. Sometimes you might notice your vehicle suddenly speeds up on its own or your fuel economy goes from good to poor in a short time. If your fuel gauge shows you have plenty of fuel in the tank and your engine stalls, that's another possible sign of a failing fuel pump. Technicians have special equipment to see where the fuel problems are, and there are many possibilities. Have your vehicle checked before you're left stranded. Oh, and one more tip to prolong the life of your fuel pump. Since it is cooled and lubricated by the fuel in your tank, make sure you keep at least a quarter of a tank of fuel at all times. Avoid your "low fuel" light going on and you may be helping yourself avoid having to replace your fuel pump. Hans Imports What is a TSB? (Technical Service Bulletins)Posted June 11, 2023 9:07 AMIf your vehicle had something in its design or production that the manufacturer had figured out had an unanticipated problem, you'd want to know about it. And you'd want it fixed. There is something that can help drivers with just such a scenario. It's called a Technical Service Bulletin, or TSB. Here's what a TSB is. Vehicle design and manufacturing is a very complex process. Aftrer every vehicle is introduced, the more units there are on the road, the more likely weaknesses in parts or design will start to show up. Automakers gather data on the issues and how best to fix them. Then they send out TSBs (usually in the first year of the new model) so technicians will know to look for those problems and what to do about them. There may be more than one cause of a problem with a vehicle so there may be more than one TSB for an issue. A TSB can be issued for anything from failing water pumps to strange noises to smelly headliners. A TSB and a recall aren't the same thing. A recall is issued if there's a problem that could cause harm to people or if it creates illegal emissions. The manufacturer pays for a safety defect to be fixed, and the repair is usually performed at a dealership. But when a Technical Service Bulletin is issued, it's because there's a pattern of some system not working the way it should. If a vehicle is under warranty and the problem can be diagnosed in a specific vehicle, the manufacturer will probably pay for the repair. But there may be limits. Take one case with certain models of a minivan. Some wheel bearings were failing prematurely, so the manufacturer extended the warranty on them to 5 years or 90,000 miles/145,000 km. After that, the owner bore the cost. In some cases, a manufacturer will reimburse owners for a repair already done at an independent service facility. You may have a vehicle that is no longer covered by a warranty but a TSB has been issued for a certain problem. In that case, any service facility can perform the service. At Hans Imports, your service advisor will have access to TSBs that have been issued for your vehicle's year and model. They will help the technician diagnose it if your vehicle has the issue. The TSB will also have advice for the best repair procedure to get your vehicle working the way it should. Hans Imports It's Brake Time (Brake Calipers)Posted June 4, 2023 7:57 AMRace car drivers have demonstrated the advantages of disc brakes, so most modern vehicles use them. Sometimes just the front wheels have disc brakes, but many vehicles now have them all the way around. A major component of the disc brake is called a caliper. It works by squeezing brake pads against the disc or rotor, kind of like a bicycle hand brake. The brake pads themselves are what contact the rotor, causing friction to build and the wheel to slow down, but it's the calipers that apply the pressure to the pads. Caliper design has evolved over the years, and there are two common types. One is called a floating caliper. It has one or two pistons on one side of the disc. When you push down the brake pedal, the piston or pistons in your caliper put pressure on that one side. A mechanism connected on the other side of the disc applies pressure as well, squeezing your disc so the vehicle stops. Floating calipers are less expensive since they have fewer parts. The other type is called a fixed caliper. They use pistons on both sides of the disc, sometimes several. They are often used in more high-performance or heavy-duty vehicles. Calipers can have rubber seals to keep out dirt, debris and moisture, but when that rubber wears out, sometimes the calipers can get contaminated. They can stick or start leaking; they can even rust. Then your caliper can get stuck applying that "squeeze" when you are not pressing on the brake pedal. Or they can get stuck in the other position, not applying stopping power when you press the pedal. When this happens, it's not unusual to feel your vehicle pull to one side when you brake. You might notice a burning smell from the constant friction if the caliper is stuck on, plus you may feel the heat from the wheel after you park and get out of your vehicle. Sometimes you'll hear a high-pitched sound or clunk if your calipers are binding up. That's your cue to have them checked out at your vehicle service center. If your calipers aren't working correctly, it can be a safety hazard. Sticking calipers can affect your ability to steer and stop; this is the kind of "brake time" you need so you can get them back on track and working properly. Hans Imports | ||
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We have established longterm and stable partnerships with various clients thanks to our excellence in solving their automotive needs!
My 2012 Audi didn’t pass inspection and I was getting really fed up with service from other shops. Someone recommended Hans and I feel like I hit the lottery with Omar. He was kind, thorough, honest, and accommodating. My old girl passed inspection and runs better than when I bought her! TY, TY, TY to Omar and Dave, you’ve restored my faith that there are good people out there and not everyone is looking to screw you over just because you have a European car.
Excellent shop. Thorough and honest. I've had all sorts of repairs and routine maintenance done on my older (2006) Subaru. My car is old enough to vote and it runs flawlessly thanks to Omar and his team. Work is consistently high quality. If you care about your vehicle this is the place to bring it.